Ask0 logoAsk0

Introduction

Open-source AI assistant for your docs. Learn about features, architecture, and how Ask0 helps users find answers instantly.

Welcome to Ask0 documentation. Ask0 is a powerful, open-source platform that enables you to add AI-powered chat and assistance to your products and documentation. It's designed to help your users find answers instantly, reducing support burden while improving user experience.

The Power of Ask0

Batteries Included

Unlike traditional AI frameworks that require extensive setup and configuration, Ask0 comes with everything you need out of the box:

  • UI Elements: Pre-built, customizable chat widgets that integrate seamlessly
  • Web Crawling: Automatic content discovery and indexing
  • Admin Console: Full-featured application to manage sources, view analytics, and configure settings
  • Integrations: Ready-to-use connectors for popular platforms
  • Organization Tools: Team management, permissions, and multi-project support

Purpose Built

Ask0 is specifically designed for product assistance and documentation, not a generic AI agent framework. This means:

  • Optimized for Support: Built-in features for handling user questions and providing helpful answers
  • Context Aware: Understands your product documentation and can provide relevant, accurate responses
  • No Complex Agents: No need to design complex agent workflows or manage conversation flows
  • Instant Value: Start helping users immediately without months of development

Flexible and Private

Your data, your rules:

  • Bring Your Own Models: Use any AI model provider (OpenAI, Anthropic, local models, etc.)
  • Self-Host Option: Deploy on your own infrastructure for complete control
  • Cloud Available: Use our managed cloud service for quick setup
  • Data Privacy: Your knowledge base and conversations stay private

Community Driven

Built with and for the community:

  • Open Source: Full transparency and ability to contribute
  • Active Discord: Get help, share ideas, and connect with other users
  • Regular Updates: Continuous improvements based on community feedback
  • Extensible: Build custom integrations and extensions

How Ask0 Works

1. Add Knowledge Sources

Connect your documentation, websites, GitHub repos, and more

2. Train Your Assistant

Ask0 automatically crawls and indexes your content

3. Embed the Widget

Add the JavaScript snippet to your site or app

4. Help Users Instantly

Users get immediate, accurate answers from your AI assistant

Core Components

Knowledge Engine

  • Smart Crawling: Automatically discovers and indexes content
  • Multiple Sources: Support for websites, docs, GitHub, Discord, Notion, files
  • Real-time Updates: Keep your knowledge base current with scheduled refreshes
  • Intelligent Chunking: Optimizes content for accurate retrieval

AI Assistant

  • Context-Aware Responses: Provides relevant answers based on your content
  • Multi-lingual Support: Communicates in your users' preferred languages
  • Conversation Memory: Maintains context throughout the chat session
  • Source Attribution: Shows where answers come from for transparency

Analytics & Insights

  • Usage Metrics: Track questions, answers, and user engagement
  • Feedback Analysis: Understand what's working through reactions and ratings
  • Gap Detection: Identify missing content and common pain points
  • Performance Monitoring: Ensure fast, accurate responses

Management Console

  • Project Organization: Manage multiple products and teams
  • Source Configuration: Add, update, and monitor knowledge sources
  • Conversation Review: See what users are asking and intervene when needed
  • Team Collaboration: Invite members and manage permissions

Use Cases

Ask0 is perfect for:

  • Documentation Sites: Help users find information quickly
  • SaaS Products: Reduce support tickets with instant answers
  • Developer Tools: Provide code examples and API guidance
  • E-commerce: Answer product questions and guide purchases
  • Internal Tools: Create knowledge bases for employee onboarding

Why Choose Ask0?

Versus Cloud Services (Kapa.ai, Inkeep)

  • Open Source: Full control and transparency
  • Self-Host Option: Keep data on your infrastructure
  • No Vendor Lock-in: Own your setup and data
  • Cost Effective: No per-seat or usage-based pricing for self-hosted

Versus AI Agent Frameworks (Dify, CrewAI, n8n, LangChain)

  • No Complex Workflows: Don't spend months building agent chains
  • Instant Deployment: Works out of the box with minimal configuration
  • Purpose Built: Optimized specifically for product assistance
  • Complete Solution: Includes UI, analytics, and management tools

Technical Architecture

Ask0 is built with modern, scalable technologies:

  • Next.js Application: Fast, responsive admin console and API
  • Crawler Service: Efficient content discovery and indexing
  • PostgreSQL Database: Reliable data storage (only infrastructure requirement)
  • Vector Search: Fast, semantic content retrieval
  • REST & GraphQL APIs: Flexible integration options

Getting Started

Ready to add AI assistance to your product?

  1. Sign up for Ask0
  2. Add your knowledge sources
  3. Embed the chat widget
  4. Customize and brand

Ask0 transforms how users interact with your product documentation. Instead of searching through pages of content, they get instant, accurate answers - improving satisfaction and reducing support costs.

Need Help?