Discord

Use Discord channels, threads, and messages as a knowledge source. Index server conversations and FAQ content for your AI assistant.

Connect your Discord server to Ask0 and use community discussions, support channels, and knowledge threads as a source for your AI assistant. This enables your assistant to learn from community interactions and provide answers based on real conversations.

What Can Be Indexed

Ask0 can index the following Discord content:

Channels: Public and private text channels
Threads: Both active and archived threads
Forum Posts: Questions and answers from forum channels
Messages: Historical messages with context
Attachments: Text files and documents shared in channels
Pinned Messages: Important information pinned in channels
Announcements: Messages from announcement channels

Setting Up Discord Integration

Create Discord Application

Go to Discord Developer Portal
Click "New Application"
Name it "Ask0 Bot"
Navigate to the "Bot" section
Click "Add Bot"
Save the Bot Token

Configure Bot Permissions

Required permissions:

Read Messages/View Channels
Read Message History
View Channel
Connect (for voice channel text)
Use Slash Commands (optional)

Generate invite URL with required permissions.

Add Bot to Your Server

Use the generated invite URL
Select your Discord server
Authorize the bot with required permissions
Bot appears in your server member list

Connect to Ask0

In Ask0 dashboard:

Navigate to Sources → Add Source → Discord
Enter your Bot Token
Select your Discord server
Configure channel settings
Start indexing

Configuration Options

Channel Selection

Choose which channels to index:

Channels:
  Include:
    - general
    - support
    - faq
    - community-help
  Exclude:
    - off-topic
    - memes
    - admin-only

Channel Types:
  ☑ Text Channels
  ☑ Forum Channels
  ☑ Public Threads
  ☑ Private Threads (with access)
  ☐ Voice Channel Text
  ☐ Stage Channels

Message Filtering

Control what gets indexed:

Message Filters:
  Min Length: 20 characters
  Max Age: 2 years
  Include Bots: false
  Include System Messages: false

  User Filters:
    Include Roles: [Support, Moderator, Expert]
    Exclude Users: [spam-bot, test-account]

  Content Filters:
    Include Keywords: [help, question, solution, fixed]
    Exclude Keywords: [spam, advertisement]
    Has Reactions: ✅ (minimum 3)

Forum Channel Settings

Special handling for forum channels:

Forum Settings:
  Index Questions: Yes
  Index Answers: Yes
  Min Upvotes: 2
  Include Tags: [resolved, faq, guide]
  Mark Solution: Track accepted answers
  Thread Status: Include closed threads

Advanced Configuration

Thread Handling

Configure thread indexing:

Threads:
  Auto-Archive Duration: 1 week
  Include Archived: Yes
  Min Messages: 3
  Include Starter Message: Yes
  Context Window: 10 messages

Reaction Filtering

Use reactions to identify quality content:

Quality Indicators:
  Helpful Reactions: [👍, ✅, 💯, 🎯]
  Min Reaction Count: 3

  Solution Indicators:
    - ✅ from moderator
    - "Solved" tag
    - Thread closed with solution

Real-time Updates

Enable live updates via webhooks:

Webhooks:
  Enabled: true
  Events:
    - Message Created
    - Message Updated
    - Thread Created
    - Thread Updated

  Batch Processing:
    Interval: 5 minutes
    Max Batch Size: 100 messages

Message Context

Conversation Threading

Maintain conversation context:

Context Settings:
  Previous Messages: 5
  Next Messages: 2
  Include Replies: Yes
  Thread Depth: Full thread

  User Context:
    Include Username: Yes
    Include Roles: Yes
    Include Join Date: No

Mention Handling

Process mentions and references:

Mentions:
  Expand User Mentions: @user → "John Doe"
  Expand Role Mentions: @role → "Support Team"
  Expand Channel Mentions: #channel → "in #general"
  Include Reply Context: Yes

Privacy & Permissions

Channel Access

Respect Discord permissions:

Access Control:
  Respect Channel Permissions: Yes
  Private Channels: Only with explicit access
  Direct Messages: Never indexed

  Role-based Access:
    Admin Channels: Exclude
    Private Categories: Require permission

Content Filtering

Remove sensitive information:

Privacy Settings:
  Redact Email Addresses: Yes
  Redact Phone Numbers: Yes
  Remove Personal Info: Yes

  Excluded Patterns:
    - Credit card numbers
    - Social security numbers
    - API keys and tokens

Handle user data properly:

Data Rights:
  User Deletion Requests: Honor within 24h
  Data Export: Available on request
  Consent Tracking: Log user permissions
  Retention Period: 90 days default

Best Practices

Optimizing Discord Sources:

Focus on help and support channels
Use forum channels for structured Q&A
Index pinned messages for important info
Filter by reactions for quality content
Exclude social/off-topic channels

Channel Organization

Structure channels for better indexing:

#faq - Frequently asked questions
#support - User support requests
#guides - How-to guides and tutorials
#announcements - Important updates
#community-help - Peer-to-peer support

Quality Control

Improve content quality:

Moderate actively: Remove spam and off-topic
Pin solutions: Pin helpful answers
Use tags: Tag resolved issues
Encourage reactions: Mark helpful content
Archive old threads: Keep content fresh

Monitoring & Analytics

Index Status

Track Discord indexing:

Statistics:
  Servers: 1
  Channels: 12
  Messages Indexed: 45,234
  Active Threads: 89
  Last Sync: 10 minutes ago

Channel Performance:
  #support: 12,345 messages (highest usage)
  #faq: 8,234 messages (best quality)
  #general: 15,678 messages (most active)

Common Issues

Bot Offline

Check bot token validity
Verify bot is in server
Check Discord API status

Missing Messages

Verify channel permissions
Check message age limits
Review filter settings

Slow Indexing

Reduce number of channels
Increase message filters
Use date range limits

Slash Commands

Enable slash commands for users:

Commands:
  /ask - Ask the AI a question
  /search - Search indexed content
  /help - Get help information
  /feedback - Provide feedback

Command Configuration

// Configure slash commands
client.on('interactionCreate', async interaction => {
  if (interaction.commandName === 'ask') {
    const question = interaction.options.getString('question');
    const answer = await ask0.query(question);
    await interaction.reply(answer);
  }
});

API Integration

Manage Discord source programmatically:

// Create Discord source
const source = await ask0.sources.create({
  type: 'discord',
  name: 'Community Discord',
  config: {
    botToken: process.env.DISCORD_TOKEN,
    guildId: '1234567890',
    channels: ['support', 'faq'],
    filters: {
      minReactions: 3,
      includeRoles: ['Helper', 'Moderator']
    }
  }
});

// Get channel statistics
const stats = await ask0.sources.getDiscordStats(source.id);
console.log(`Indexed ${stats.messageCount} messages from ${stats.channelCount} channels`);

// Trigger manual sync
await ask0.sources.syncDiscord(source.id);

Integration Tips

Start Small: Begin with 1-2 key channels
Quality Over Quantity: Focus on help/support channels
Use Roles: Filter by knowledgeable users
Monitor Performance: Track which channels provide value
Update Regularly: Keep bot permissions current
Engage Community: Encourage quality discussions

Future Enhancements

Coming Soon:

Voice channel transcription
Embedded Discord widget
Auto-reply to common questions
Sentiment analysis
Multi-server support

Next Steps

Add More Sources

Combine Discord with other sources

Configure Analytics

Track Discord source performance

View Integration Guide

Add Ask0 to more platforms

Discord

Add More Sources

Configure Analytics

View Integration Guide

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